Legal
The terms that apply when you use pencilit.in. Last updated 27 May 2026.
These Terms of Service ("Terms") govern your access to and use of pencilit.in (the "Service"). The Service is provided from Australia by the operator of pencilit.in ("we", "us", "our"). By creating an account, joining a workspace, or otherwise using the Service, you agree to these Terms. If you are using the Service on behalf of an organisation, you confirm you have authority to bind that organisation to these Terms.
pencilit.in is a multi-stakeholder scheduling and coordination platform. It lets workspaces propose times, gather stakeholder responses, manage prerequisites, and finalise plans with an auditable record. We may update, improve, or modify features over time. Material reductions in functionality on a paid plan will be communicated in advance where reasonably practicable.
You are responsible for the accuracy of the information you provide, for keeping your sign-in credentials confidential, and for activity that occurs under your account. Workspace administrators are responsible for managing membership, roles, and configuration for their workspace. You must enable two-factor authentication where the Service or your workspace requires it.
You must not use the Service to break the law, infringe the rights of others, send unsolicited bulk messages, transmit malicious code, attempt to gain unauthorised access to the Service or to any account, probe or scan the Service except where expressly authorised, or impose an unreasonable load on the infrastructure. You must obtain any consents required to invite stakeholders and to send them messages through the Service.
Workspace content - including projects, stakeholder records, messages, internal notes, prerequisites, and exports - belongs to you or to the organisation that owns the workspace. You grant us a limited licence to host, process, transmit, display, and back up that content solely so we can provide the Service and the features you use. You are responsible for ensuring you have the right to upload and share the content you put into the Service.
Paid plans are billed in advance on the cadence shown at checkout (for example, monthly or annually). Payments are processed by Stripe; by subscribing you agree to Stripe's terms in addition to ours. Unless stated otherwise, prices are exclusive of GST and other applicable taxes, which will be added where required. Subscriptions renew automatically until cancelled. You can cancel a subscription at any time from your workspace billing settings; cancellation takes effect at the end of the current billing period and access to paid features continues until then.
Except where required by Australian Consumer Law, fees already paid are non-refundable. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded under the Competition and Consumer Act 2010 (Cth) or other applicable law.
We may offer free trials, pilot programs, or features marked as beta. These may have different limits, may change without notice, and are provided as-is. We may end a trial or beta program at any time.
We use Resend to deliver transactional email such as sign-in links, invitations, reminders, and finalisation notifications. By using the Service you agree to receive these operational messages. You can manage in-product notification preferences where available; you cannot opt out of essential security or service messages while you have an account.
We may suspend or terminate your access if you materially breach these Terms, if your use poses a risk to the Service or other users, or if payment for your plan is overdue. You may close your account at any time from settings. On termination, we will retain or delete data in accordance with our Privacy Policy and any legal obligations. Workspace administrators are responsible for exporting any data they wish to retain prior to closure.
The Service integrates with third-party providers including Stripe (payments) and Resend (email). Your use of those providers is also subject to their own terms. We are not responsible for the acts or omissions of third-party providers, but we will take reasonable steps to choose reputable sub-processors and to handle data shared with them in line with our Privacy Policy.
To the maximum extent permitted by law, the Service is provided on an "as is" and "as available" basis and we make no warranties beyond those required by law. Where consumer guarantees apply under the Australian Consumer Law and cannot be excluded, our liability for failure to comply with a guarantee is limited (at our option) to resupplying the Service or paying the cost of having the Service resupplied.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive loss, loss of profits, loss of revenue, loss of goodwill, or loss of data. Subject to any non-excludable rights under the Australian Consumer Law, our aggregate liability arising out of or in connection with the Service in any 12-month period is limited to the fees you paid us for the Service in that period.
You agree to indemnify us against claims, losses, and reasonable expenses arising from your breach of these Terms, your misuse of the Service, or content you submit that infringes the rights of a third party.
We may update these Terms from time to time. When we make material changes we will update the date at the top of this page and, where appropriate, notify workspace administrators by email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of Queensland and the Commonwealth of Australia. Any claim arising out of or in connection with these Terms or the Service must be brought within the limitation periods set by the Limitation of Actions Act 1974 (Qld). You and we submit to the exclusive jurisdiction of the courts of Queensland and the Federal Court of Australia in respect of any dispute arising out of or in connection with the Service or these Terms.
Questions about these Terms can be sent through the contact page.
If your team needs a redlined agreement, DPA, or invoice-based billing, get in touch.